Privacy Policy

sofeea LLC ("sofeea," "we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you access or use the sofeea platform, website, and related services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you provide directly to us, including:

• Account Information: When you create an account, we collect your name, email address, law firm or organization name, bar admission information, and professional credentials.
• Payment Information: If you subscribe to paid Services, we collect billing information, including credit card numbers and billing addresses, processed through our secure third-party payment processors.
• Usage Data: Information about your interactions with the Services, including queries submitted, judicial profiles accessed, documents uploaded, and conversation histories with our synthetic judge models.
• Communications: Records of correspondence when you contact us for support, provide feedback, or otherwise communicate with us.

1.2 Information Collected Automatically

When you access our Services, we automatically collect certain information:

• Device Information: Hardware model, operating system, unique device identifiers, browser type, and mobile network information.
• Log Data: Server logs that record your IP address, access times, pages viewed, links clicked, and other system activity.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior and preferences.

1.3 Information from Third Parties

We may receive information about you from third parties, including identity verification services, professional licensing databases, and business partners who help us provide the Services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our Services, including generating responses from our synthetic judge models and retrieving relevant judicial opinions.
• Personalization: To customize your experience and provide content and features relevant to your practice areas and jurisdictions.
• Communication: To send you technical notices, security alerts, support messages, and administrative communications.
• Safety and Security: To detect, investigate, and prevent fraudulent transactions, abuse, and other harmful activities.
• Research and Development: To analyze usage patterns, conduct research, and develop new products, features, and services.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf, including cloud hosting, payment processing, analytics, and customer support, subject to confidentiality obligations.
• Professional Advisors: With lawyers, auditors, and consultants who need access to such information to provide professional services.
• Legal Requirements: When required by law, subpoena, court order, or other legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as a business asset.
• With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context and our legal obligations.

Conversation histories and query data may be retained for a limited period to improve our Services and for debugging purposes. You may request deletion of your data as described in Section 6 below.

5. Data Security

We implement and maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:

• Encryption of data in transit and at rest using industry-standard protocols
• Access controls and authentication mechanisms
• Regular security assessments and penetration testing
• Employee training on data protection and security practices
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete personal information.
• Deletion: You may request deletion of your personal information, subject to certain exceptions.
• Portability: You may request a copy of your personal information in a structured, machine-readable format.
• Opt-Out: You may opt out of receiving promotional communications by following the unsubscribe instructions in those messages.

To exercise these rights, please contact us at privacy@sofeea.ai. We will respond to your request within the timeframe required by applicable law.

7. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

• The right to know what personal information we collect, use, and disclose
• The right to delete personal information we have collected
• The right to opt out of the sale or sharing of personal information
• The right to non-discrimination for exercising your privacy rights
• The right to correct inaccurate personal information
• The right to limit use and disclosure of sensitive personal information

We do not sell personal information as defined by the CCPA/CPRA.

8. International Data Transfers

sofeea is based in the United States. If you access our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate. By using our Services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

9. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we may have collected information from a child, please contact us at privacy@sofeea.ai.

10. Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to such third-party services. We encourage you to review the privacy policies of any third-party services you access through our platform.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this policy and, where required by law, provide additional notice such as email notification or a prominent notice on our website. Your continued use of the Services after such changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: